Help

Frequently asked questions

Welcome to the musicalvienna.at help center. Here you find some frequently asked questions and answers about musicalvienna.at.

Where can I buy tickets?

VBW Box offices:

Theater an der Wien

Box office:

Monday through Saturday 10:00 – 18:00
Sundays and public holidays on performance days 14:00 – 18:00
During Matinees 10:00 – 13:00 

Before performances:

1 hour before the start of the performance, as a rule from 18:00


Kammeroper

Only open before performances:

1 hour before the start of the performance


Ronacher

Box office:

Monday through Sunday 14:00 – 18:00
Public holidays on performance days 14:00 – 18:00

Before performances:

1.5 hours before the start of performance, as a rule from 18:00
Sunday from 12:30


Raimund Theater

Box office:

Open again from Monday, 13.9 until incl. Sunday 3.10.2021
Monday through Saturday 14:00 – 18:00 Uhr
Sundays and public holidays on performance days 14:00 – 18:00

Before performances:

1.5 hours before the start of the performance
Premiere We Are Musical Sunday, 26.9.2021 therefore open from 18:00, on Sunday, 3.10.2021 from 12:30

 

From Monday, 4.10. until incl. Saturday 14.11.2021 limited opening hours:

Box office:

Tuesday and Thursday 14:00 – 18:00
In addition to the VBW box offices Ronacher and Theater an der Wien, the Wien-Ticket Pavillon is also available to our customers.


Wien Ticket Pavillon at the Wiener Staatsoper

Limited opening hours until further notice:
Monday through Friday 12:00 – 17:00
Saturday 10:00 – 15:00
Closed on Sundays and public holidays


Online:

Musical: www.musicalvienna.at
Opera: www.theater-wien.at


Phone:

+43/1/58885-111 from 08:00 a.m. to 08:00 p.m.
Payment by Credit card only

For orders placed via the WIEN-TICKET call center and the WIEN-TICKET pavilion at the Staatsoper, a service fee of €2, - will be charged to you.


Groups:

For any questions concerning group bookings of more than 10 people, please feel free to contact our Booking Office for Theater an der Wien at info@theater-wien.at or by telephone at +43/1/58830-2903 or sales@vbw.at or by telephone at +43/1/58830-1440 and for Raimund Theater and Ronacher at sales@vbw.at or by telephone at +43/1/58830-1440.

Can I order or reserve tickets at the VBW box offices by telephone?

It is not possible to order tickets at the VBW box offices by telephone. For ordering tickets, please call our Customer Service under +43/1/58885-111 (daily from 8 A.M to 8 P.M). 

For orders placed via the WIEN-TICKET call center and the WIEN-TICKET pavilion at the Staatsoper, a service fee of € 2, - will be charged to you.

How to get to the Raimund Theater?

For more Information please check out the Raimund Theater-Page.

How to get to the Ronacher?

For more information please check out the Ronacher-Page.