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Frequently asked questions
Welcome to the musicalvienna.at help center. Here you find some frequently asked questions and answers about musicalvienna.at.
Where can I buy tickets?
Box offices:
Please find below the opening hours.
MusikTheater an der Wien
Box office MuseumsQuartier | Halle E, Museumsplatz 1, 1070 Vienna
Monday to Saturday 10:00 a.m. - 06:00 p.m.
Sundays and public holidays on performance days 02:00 p.m. - 06:00 p.m.
For matinees on Sundays: 10:00 a.m. - 01:00 p.m.
Evening box office:
1 hour before the start of the performance, as a rule from 06:00 p.m.
Note to the box office Linke Wienzeile 6, 1060 Wien:
Closed from July 1st, 2022 for the duration of the renovation!
Kammeroper
Only open before performances:
1 hour before the start of the performance
Ronacher
Box office:
Monday through Sunday 02:00 p.m. – 06:00 p.m.
Sundays and public holidays on performance days 02:00 p.m. – 06:00 p.m.
Evening box office:
1.5 hours before the start of performance, as a rule from 06:00 p.m.
Sunday from 12:30 p.m., because the performance starts at 02:00 p.m.
Raimund Theater
Box office:
Tuesday and Thursday 02:00 p.m. – 06:00 p.m.
Sundays and public holidays on performance days 02:00 p.m. – 06:00 p.m.
Evening box office:
1.5 hours before the start of the performance
Sunday from 12:30 p.m., because the performance starts at 02:00 p.m.
Wien Ticket Pavillon at the State Opera
Monday to Saturday 10:00 a.m. – 07:00 p.m.
Closed on Sundays and public holidays
Online:
Musical: www.musicalvienna.at
Opera: www.theater-wien.at
Phone:
+43/1/58885-111 from 08:00 a.m. to 08:00 p.m.
Payment by Credit card only
For orders placed via the Wien Ticket call center and the Wien Ticket Pavillon at the State Opera, a service fee of € 2,- will be charged to you.
Groups:
For any questions concerning group bookings of more than 10 people, please feel free to contact our Booking Office for Theater an der Wien at info@theater-wien.at or by telephone at +43/1/58830-2903 or sales@vbw.at or by telephone at +43/1/58830-1440 and for Raimund Theater and Ronacher at sales@vbw.at or by telephone at +43/1/58830-1440.
Can I order or reserve tickets at the VBW box offices by telephone?
It is not possible to order tickets at the VBW box offices by telephone. For ordering tickets, please call our Customer Service under +43/1/58885-111 (daily from 8 A.M to 8 P.M).
For orders placed via the WIEN-TICKET call center and the WIEN-TICKET pavilion at the Staatsoper, a service fee of € 2, - will be charged to you.
How to get to the Raimund Theater?
For more Information please check out the Raimund Theater-Page.
How to get to the Ronacher?
For more information please check out the Ronacher-Page.
We are always interested in finding ways to improve our service. If you have any ideas or suggestions about how we could improve our services then please tell us.
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