Help

Frequently asked questions

Welcome to the musicalvienna.at help center. Here you find some frequently asked questions and answers about musicalvienna.at.

Where can I buy tickets?

VBW Box offices:

The box offices of Vereinigte Bühnen Wien at Theater an der Wien and Ronacher will be open again since 13 November 2021. The box office at the Raimund Theater will open on 10 January 2022.

Please find below the opening hours.


Theater an der Wien

Box office:

Monday through Saturday 10:00 – 18:00
Sundays and public holidays on performance days 14:00 – 18:00
During Matinees 10:00 – 13:00 

Before performances:

1 hour before the start of the performance, as a rule from 18:00


Kammeroper

Only open before performances:

1 hour before the start of the performance


Ronacher

Box office:

Monday through Sunday 14:00 – 18:00
Sundays and public holidays on performance days 14:00 – 18:00

Before performances:

1.5 hours before the start of performance, as a rule from 18:00
Sunday from 12:30, because the performance starts at 14:00


Raimund Theater (only open from 10.01.2022)

If you have any questions, please contact seating@vbw.at.

Box office:

Tuesday and Thursday 14:00 – 18:00
Sundays and public holidays on performance days 14:00 – 18:00

Before performances from 18.01.2022:

1.5 hours before the start of the performance
Sunday from 12:30, because the performance starts at 14:00


Wien Ticket Pavillon at the Wiener Staatsoper

Monday to Saturday 10:00 – 19:00
Closed on Sundays and public holidays

Special openings / exceptions in December 2021:

  • Sunday, 19.12.2021 – open from 10:00 to 19:00
  • Friday, 24.12.2021 – open from 10:00 to 19:00
  • Friday, 31.12.2021 – open from 10:00 to 19:00

Online:

Musical: www.musicalvienna.at
Opera: www.theater-wien.at


Phone:

+43/1/58885-111 from 08:00 a.m. to 08:00 p.m.
Payment by Credit card only

For orders placed via the WIEN-TICKET call center and the WIEN-TICKET pavilion at the Staatsoper, a service fee of €2, - will be charged to you.


Groups:

For any questions concerning group bookings of more than 10 people, please feel free to contact our Booking Office for Theater an der Wien at info@theater-wien.at or by telephone at +43/1/58830-2903 or sales@vbw.at or by telephone at +43/1/58830-1440 and for Raimund Theater and Ronacher at sales@vbw.at or by telephone at +43/1/58830-1440.