Help
Frequently asked questions
Welcome to the musicalvienna.at help center. Here you find some frequently asked questions and answers about musicalvienna.at.
Where can I buy tickets?
Box offices:
Theater an der Wien
Box office Linke Wienzeile 6, 1060 Wien
Monday to Saturday 10:00 a.m. - 06:00 p.m.
Summer break: closed from 30 June to 25 August 2024*
Evening box office:
1 hour before the start of the performance, as a rule from 06:00 p.m.
Kammeroper
Only open before performances:
1 hour before the start of the performance
Ronacher
The Ronacher has a bell for guests in a wheelchair - you will find it at a separate entrance, to the left of the main entrance.
Box office:
Monday through Sunday 02:00 p.m. – 06:00 p.m.
Sundays and public holidays on performance days 02:00 p.m. – 06:00 p.m.
Summer break: closed from 30 June to 1 September 2024*
Evening box office:
1.5 hours before the start of performance, as a rule from 06:00 p.m.
Sunday from 12:30 p.m., because the performance starts at 02:00 p.m.
Raimund Theater
The Raimund Theater has a bell for guests in a wheelchair - you will find it at a separate entrance, to the left of the main entrance.
Box office:
Tuesday and Thursday 02:00 p.m. – 06:00 p.m.
Sundays and public holidays on performance days 02:00 p.m. – 06:00 p.m.
Summer break: closed from 29 July to 25 August 2024*
Evening box office:
1.5 hours before the start of the performance
Sunday from 12:30 p.m., because the performance starts at 02:00 p.m.
* Tickets for our events are available during this time at the following locations: online, by telephone via +43 1 58885-111 (Monday to Saturday from 8 am - 8 pm, except public holidays) and in person at the Wien Ticket Pavilion at the State Opera (Monday to Saturday from 10 am - 7 pm, closed on Sundays and public holidays).
Wien Ticket Pavillon at the State Opera
Barrier-free box office
Monday to Saturday 10:00 a.m. – 07:00 p.m.
Closed on Sundays and public holidays
Please note: For orders placed at the Wien Ticket Pavillon at the State Opera, a service fee of € 2,- will be charged to you.
Online:
Musical: www.musicalvienna.at
Opera: www.theater-wien.at
Phone:
+43 1 58885 111
Monday to Saturday from 08:00 a.m. to 08:00 p.m.
Closed on Sundays and public holidays
Payment by Credit card only
Please note: For orders placed via the Wien Ticket call center, a service fee of € 2,- will be charged to you.
Groups:
For any questions concerning group bookings of more than 10 people, please feel free to contact our Booking Office for MusikTheater an der Wien at opernkarten@vbw.at or by telephone at +43/1/58830-2903 and for Raimund Theater and Ronacher at sales@vbw.at or by telephone at +43/1/58830-1440.
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