Help
Frequently asked questions
Welcome to the musicalvienna.at help center. Here you find some frequently asked questions and answers about musicalvienna.at.
I ordered tickets but I havent´t received a confirmation email. Has my order arrived?
You will get a confirmation e-mail within 5 minutes after your purchase. If not, please contact our Customer Service kundenservice@wien-ticket-service.at or call +43/1/58885-111 (daily from 8 A.M to 8 P.M). We check if your order has been received. Please tell us the event name, your name and your contact information.
