Help

Frequently asked questions

Welcome to the musicalvienna.at help center. Here you find some frequently asked questions and answers about musicalvienna.at.

How does the seat map work?

With the best seat booking at PRICE CATEGORIES, the best adjacent seats are automatically selected for you after you have entered the number of tickets in the desired category and clicked on the "Add to Basket" button.

As an alternative to "automatic best seat booking", we offer you an interactive SEAT MAP for ticket booking:

  1. If you want to select several adjacent seats in the SEAT MAP with one click, first adjust the "Number of Tickets" to the right of the seating plan using the drop-down menu (indicated by "+-").
  2. Click on the desired seat in the desired seating area (stalls: PARKETT or tier: RANG). Seats that cannot be booked are shown as a grey dot.
  3. After selecting the desired seats, these are displayed to the right of the seating plan under "Selected Seats". Here you can use the drop-down menu (labelled "˅") to select a discount that applies to you for the respective performance.
  4. Then click on the "Add to Shopping Basket" button and complete your purchase.