Help

Frequently asked questions

Welcome to the musicalvienna.at help center. Here you find some frequently asked questions and answers about musicalvienna.at.

My credit card was charged with the wrong amount. What can I do?

Please contact our Customer Service kundenservice@wien-ticket-service.at or call +43/1/58885-111 (daily from 8 A.M to 8 P.M). Please tell us the booking reference number and your contact information. WIEN-TICKET will check the payment and promptly correct any error.