Help

Frequently asked questions

Welcome to the musicalvienna.at help center. Here you find some frequently asked questions and answers about musicalvienna.at.

I ordered tickets in the webshop, but I havent´t received a confirmation email. Did my order arrive?

Please contact our Customer Service kundenservice@wien-ticket-service.at or call +43/1/58885-111 (Monday to Saturday from 8 A.M to 8 P.M). We check if your order has been received. Please tell us the event name, your name and your contact information.