Help

Frequently asked questions

Welcome to the musicalvienna.at help center. Here you find some frequently asked questions and answers about musicalvienna.at.

Are there wheelchair spaces in the theatres?

Yes, we have reserved wheelchair spaces with a good view for you at the Ronacher and Raimund Theater. Please book them ideally up to one week before the performance so that we can prepare your stay with us. We will also try to accommodate requests at short notice up to the day of the performance itself.

 

For official reasons, persons in wheelchairs are only permitted to occupy the designated seats in the stalls.


Are there any reductions?

Wheelchair spaces cost 10 EUR
The accompanying person receives 50% discount on the ticket price of the selected category.

 

Where can you book? 

In person at all WT ticket offices:

Barrier-free box office MuseumsQuartier | Halle E
Museumsplatz 1, 1070 Vienna
Monday to Saturday 10 am - 6 pm
Sundays and public holidays on performance days 2 - 6 p.m.

Ronacher
There is a bell for you at the Ronacher. You will find it at a separate entrance, to the left of the main entrance.
Box office:
Monday to Saturday 2 p.m. - 6 p.m.
Sundays and public holidays on performance days 2:00 - 6:00 p.m.

Raimund Theater 
There is a bell for you in the Raimund Theater. You will find this by a separate entrance, to the left of the main entrance.
Box office:
Monday to Saturday 14:00 - 18:00
Sundays and public holidays on performance days 2:00 - 6:00 p.m.

Wien Ticket Pavilion at the State Opera
Barrier-free box office
Monday to Saturday 10:00 - 19:00
Closed on Sundays and public holidays

By telephone:
Wien Ticket Call Center 
 +43/1/58885-111

 

On site at the theatre:

Here the audience service will welcome you and personally accompany you to your seats. Our staff will provide you with more detailed information about the infrastructure of the theatre. All our wheelchair spaces are located in different categories in the stalls with good visibility.


Parking:

Raimund Theater: parking in Mittelgasse (at the barrier-free entrance)
Parking in the MuseumsQuartier: For more information click HERE.