Help

Frequently asked questions

Welcome to the musicalvienna.at help center. Here you find some frequently asked questions and answers about musicalvienna.at.

How can I pay my tickets?

The following payment methods are available:

  • online: credit card, instant bank transfer, VBW voucher
  • at the VBW box offices and the Wien Ticket Pavillon at the Staatsoper: cash, maestro, credit card, VBW voucher
  • at Wien Ticket Call Center +43 1 58885-111: credit card, VBW voucher

Please note: for orders placed via the Wien Ticket Call Center and the Wien Ticket Pavillon at the Staatsoper, a service fee of € 2,- will be charged to you.


Credit Card
We accept: VISA, MasterCard, American Express and Diners Club.
Buyer and credit card holder must be the same person! We reserve the right to refuse orders without further notice if credit card information does not match the buyer´s identity. The amount will be refunded automatically and the reservation expires.
 

Vouchers
We accept: VBW vouchers